Returns & Exchanges
At LUXIAOJUN, we stand by the quality of our professional weightlifting equipment and offer a 30-day return policy for unused items in their original packaging. Please note that certain specialized gear and final sale items may be subject to specific return restrictions to ensure athlete safety and hygiene.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Gear
Securely pack the unused items in their original LUXIAOJUN packaging, ensuring all tags, manuals, and protective inserts are included.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team inspects the equipment for signs of use, your refund will be processed to your original payment method within 5-7 business days.